5
301 Mt Hope Ave Suite 1064A, Rockaway, NJ 07866, USA
Rockaway, New Jersey 07866
+1 973-776-8024

I normally shop online. Bought a bag on MK's website but had to bring it in to return because the bag was too heavy. Only a couple customers were there but each transactions took forever. I had to wait for the manager for return, not friendly, not a smile, not a hi, just a quick glance at me and walk away. Kept me waiting half and hour just to return a bag. The sale associate was pretty nice tho.

If you do not have a receipt with you, then good luck! They make you show them your bank statement transaction as a proof of purchase if you are not in their system. Ridiculous rules and not so user friendly return policy MK.

Terrible sales associates & managers. WAS a customer of MK for years, up until recently. My boyfriend bought me a bracelet set from here, and the week after i notice the stones came off, I was able to exchange it for the same thing. Then a week after, I notice the same replacement had the same issue- and the manager was NOT only unavailable to help me resolve the issue but was also rude & nasty and directed me to customer service. As an employee for retail myself, I ALWAYS learned that the customer is always right and SHOULD be satisfied with their purchase. NEVER again will I spend my money on poor quality made jewelry.

Male employee was very well dressed and helpful. Helped find the exact bag looking for and even went as far to find a brand new one not on display. He offered to wrap it as well as it was a gift and did a very nice job. The store is rather quiet so they devote their time to each customer that comes in.

Purchased a new digital watch for Christmas. Went too the store to get the watch sized, and was told they were too busy to size mine for the remainder of the day. Now I have a watch I can't wear for a few days. Never again will I spend my money at one of these stores.

Show Map

Michael Kors — Shoe Store in Rockaway

We are glad to greet you!

Michael Kors

Shoe Store at 301 Mt Hope Ave Suite 1064A, Rockaway, NJ 07866, USA. Here you will find detailed information about Michael Kors: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 9:30 PM
  • Tuesday
    10:00 AM – 9:30 PM
  • Wednesday
    10:00 AM – 9:30 PM
  • Thursday
    10:00 AM – 9:30 PM
  • Friday
    10:00 AM – 9:30 PM
  • Saturday
    10:00 AM – 9:30 PM
  • Sunday
    11:00 AM – 6:00 PM

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
New Jersey
Address:
301 Mt Hope Ave Suite 1064A, Rockaway, NJ 07866, USA.
City:
Rockaway
Postcode:
07866

About Michael Kors

Michael Kors is a US Shoe Store based in Rockaway, New Jersey. Michael Kors is located at 301 Mt Hope Ave Suite 1064A, Rockaway, NJ 07866, USA.


Please contact with Michael Kors using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Michael Kors opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

Are you the owner?
You can make a change to the page:
Edit this page

ALL reviews about Michael Kors

  • Ethan
    Added 2016.05.17
    I normally shop online. Bought a bag on MK's website but had to bring it in to return because the bag was too heavy. Only a couple customers were there but each transactions took forever. I had to wait for the manager for return, not friendly, not a smile, not a hi, just a quick glance at me and walk away. Kept me waiting half and hour just to return a bag. The sale associate was pretty nice tho.
  • Ashton
    Added 2015.12.06
    If you do not have a receipt with you, then good luck! They make you show them your bank statement transaction as a proof of purchase if you are not in their system. Ridiculous rules and not so user friendly return policy MK.
  • Blake
    Added 2015.11.09
    Terrible sales associates & managers. WAS a customer of MK for years, up until recently. My boyfriend bought me a bracelet set from here, and the week after i notice the stones came off, I was able to exchange it for the same thing. Then a week after, I notice the same replacement had the same issue- and the manager was NOT only unavailable to help me resolve the issue but was also rude & nasty and directed me to customer service. As an employee for retail myself, I ALWAYS learned that the customer is always right and SHOULD be satisfied with their purchase. NEVER again will I spend my money on poor quality made jewelry.
  • Xavier
    Added 2015.09.24
    Male employee was very well dressed and helpful. Helped find the exact bag looking for and even went as far to find a brand new one not on display. He offered to wrap it as well as it was a gift and did a very nice job. The store is rather quiet so they devote their time to each customer that comes in.
  • Cole
    Added 2015.08.28
    Purchased a new digital watch for Christmas. Went too the store to get the watch sized, and was told they were too busy to size mine for the remainder of the day. Now I have a watch I can't wear for a few days. Never again will I spend my money at one of these stores.
Leave your own review about Michael Kors:
Add a review

Find Shoe Store in Rockaway

Rainbow Shops
Shoe Store in New Jersey
3 reviews
214 Enterprise Dr, Rockaway, NJ 07866, USA.
Vans
Shoe Store in New Jersey
3 reviews
301 Mount Hope Avenue #2050, Rockaway, NJ 07866, USA.
Aldo
Shoe Store in New Jersey
2 reviews
301 Mt Hope Ave, Rockaway, NJ 07866, USA.
Payless Shoesource
Shoe Store in New Jersey
2 reviews
301 Mt Hope Ave, Rockaway, NJ 07866, USA.
Champs Sports
Shoe Store in New Jersey
1 review
301 Mt Hope Ave, Rockaway, NJ 07866, USA.
Charlotte Russe
Shoe Store in New Jersey
1 review
301 Mt Hope Ave, Rockaway, NJ 07866, USA.