I had to give this store one star just to leave a review. I was asked if I needed help. I told the young lady I wanted to buy tea and asked for a sample. She told me "not today, we're too busy. " I was the only customer in the shop. Guess what?! I'm not buying any tea at
From what I have read this is typical of the "service" you get there. They are paid on bonus/commission so only the most aggressive sales types last. Best to just go elsewhere where prices are reasonable and staff is not overbearing.
This place is absolutely amazing. Great customer service and great atmosphere. Everyone is very knowledgable about different kinds of tea and how to prepare them. They even had several different samples of tea for me o try and offered to make me more. I really enjoyed my experience.
Stay away from this store. There is no such thing as browsing in peace, the salesgirl haunted me the entire time I was there, becoming defensive when I said I wasn't interested in purchasing a tea pot set. They do not tell you prices and shovel huge amounts of tea into containers that they charge extra for. I never said I wanted the container but the girl automatically put the tea in the large one. I laughed out load when she announced that my total was "ONLY" $22. For tea. Really?
Teavana! NOT a good experience!!
Teavana is a US Cafe based in Rockaway, New Jersey. Teavana is located at 301 Mt Hope Ave #2015, Rockaway, NJ 07866, USA.
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